Do you have questions? We're here to reply
The topics may seem technical and detailed, but don't worry, we're here to solve all easily and quickly. Below, we've listed some questions our customers have asked along with their answers for you to see. Feel free to contact us for any other questions you may have.
General Questions:
If you want to open a gambling or betting site or activate your site in different countries, you need to negotiate and integrate with numerous payment methods. Check out our FAQs where you can find answers to general questions related to these topics.
After completing the construction integrations and finalizing game and betting api connections, the next step is how to collect payments from customers. At Masterbank.io, we offer comprehensive solutions in this regard. With solutions like Bank Match, P2P Match, and QR Cash, we provide advanced options for your customers to make payments to you. Additionally, you may need multiple accounts for collecting payments. In this regard, we offer an advanced user management tool that provides user management capabilities.
Yes, as Masterbank.io, we are integrated with many popular construction providers. Additionally, if we are not integrated with the construction you use, we quickly establish contact and complete the integration process. The purpose of these integrations is to ensure that customer balances are updated smoothly when funds are deposited into your site via payment methods.
Yes, if you have multiple websites, you can use Masterbank.io solutions simultaneously across all your sites. Additionally, you can track the turnovers and statistics of each site separately. Moreover, you can enable cross-matching in the pools created for matching systems.
Yes, you could. Contacts and networking are crucial in the industry we operate in. If you have contacts in the market and believe they would need these products, you can market our products to customers as our distributor, earning profits. Get in touch with us right away!
Pricing and Commissions:
Our general response to pricing questions will be to contact us because there are many dynamics that determine pricing. Factors such as country, revenue commitment, number of sites, etc., determine pricing.
We provide very niche and unique solutions. Commission and pricing are shaped in a way that benefits both sides after detailed analyses with our customers, considering the different dynamics in each country.
It's up to you. If you prefer the commission fee to be deducted from the paying customer, we can facilitate the collection by adding the commission amount on the payment screens.
If there's an agreement in place with a customer revenue commitment, there may be a minimum amount for usage. This varies depending on the agreements tied to the products used, countries, and revenue commitments.
In products like the account management panel, there's a prepaid credit system. For products such as QR Cash Collection, P2P Match, Bank Match, billing is done on a monthly basis after usage. Please contact us for details.
You can make payments to us via cryptocurrency, bank transfer, or credit card through the panel provided to you.
Support & Training:
You want to collect payments with super advanced software solutions. Of course, you may have questions and concerns about technical matters. Let's take a look at some general Q&A.
The servers operate with a 99% uptime guarantee annually. Interruptions in payment transactions are very rare. Our technical support teams guarantee intervention within 30 minutes of any potential interruption and provide a solution within 2 hours.
We assist you throughout all integration processes. All you need to do is sit back, open our panel, and track your revenues. The panel is very easy to use and user-friendly. Our technical team will be in constant communication with you to provide training.
Once you become our customer, you'll have our Skype, Telegram, and email contact information, so you can directly reach out to us. We're in constant communication with you, monitoring all systems daily via the panel and your feedback.
We continue to improve the products we provide solutions for. We implement new updates without disrupting the system flow and keep you informed about the developments made via the panel.
We have detailed API documentation for all our products separately. Whether there's an agreement with the construction of your site uses or not, API documentation is available for those who want to integrate directly. Additionally, our technical teams are available to assist with integrations.
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